Automotive Used Car Manager
Used Car Manager
Gordon Chevrolet | Garden City, MI
About Gordon Chevrolet
Gordon Chevrolet is a nationally recognized, award-winning dealership with a 43-year legacy of excellence and family ownership. Known for integrity, performance, and customer-first culture, we’ve built a reputation as a trusted automotive leader. As we continue to grow, we are seeking a driven, results-oriented Used Car Manager to help elevate and expand our used vehicle operations.
Position Overview
The Used Car Manager will co-lead all aspects of the used vehicle department, with a primary focus on driving sales performance, profitability, and team development. This is a hands-on leadership role ideal for a motivated professional who thrives in a fast-paced environment and is passionate about training, TOs, CRM utilization, inventory strategy, and building high-performing sales teams.
Key Responsibilities
Sales Strategy & Performance
Develop and execute effective sales strategies to maximize used vehicle volume and gross
Monitor key performance indicators and sales trends, adjusting strategies as needed
Collaborate with executive leadership to meet departmental goals and profitability targets
Utilize CRM tools to improve lead management, follow-up, and closing ratios
Inventory Acquisition & Management
Source, acquire, and manage quality used inventory aligned with market demand
Maintain optimal inventory levels to balance turn, volume, and profitability
Ensure accurate, competitive pricing based on real-time market data
Oversee vehicle reconditioning to ensure quality, safety, and cost control
Build and maintain relationships with auctions, wholesalers, and vendor partners
Team Leadership & Development
Lead, coach, and motivate sales consultants to consistently exceed performance goals
Foster a positive, accountable, and customer-focused team culture
Conduct ongoing training in product knowledge, sales processes, and customer engagement
Provide clear expectations, performance feedback, and professional development support
Pricing & Appraisals
Accurately appraise vehicles using market data, condition, and dealership objectives
Regularly review and adjust pricing strategies to stay competitive and maximize profit
Ensure appraisals are fair, consistent, and aligned with market conditions
Customer Experience
Ensure a seamless, professional customer experience from first contact through delivery
Resolve customer concerns promptly and effectively
Consistently meet or exceed customer satisfaction benchmarks
Qualifications
3+ years of experience in used car management or a comparable automotive leadership role
Proven success growing used vehicle sales, volume, and profitability
Strong understanding of pricing, appraisals, inventory control, and market analytics
Experience managing reconditioning processes and cost efficiency
Exceptional leadership, communication, and interpersonal skills
Strong negotiation, closing, and TO skills
Data-driven mindset with the ability to adapt to changing market conditions
Positive attitude, high energy, and passion for the automotive industry
Valid driver’s license and clean driving record
Why Gordon Chevrolet?
Competitive compensation and benefits package
Supportive, collaborative, and family-oriented culture
Long-term stability with a 43-year family-owned organization
Opportunity to make a real impact in a high-volume, growth-focused dealership
If you are an experienced used car leader ready to take the next step in your career with a dealership that values performance, people, and integrity—we’d love to hear from you.